• Resolved cksong

    (@cksong)


    Profile tab on my account and details are applicable only to the users registered after we install this plugin. If we try to display it for the users already registered before we install this plugin, it will show “No profile details are found”. I want to apply for all users and try to find a way.

    1. How can I apply all existing users to display profile details? Do you have any idea?
    2. If this is not possible, I have to ask all my members to register again???
    3. Unfortunately, import/export feature also applies to new users only.
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  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    Hi @cksong,

    Thank you for reaching out. Profile details are visible only to those users who registered through our plugin. If you want to show profile details to already registered users, you’ll need to connect them using the profile connect feature of our plugin, which is a premium feature.

    Kindly note that we cannot assist with inquiries regarding the paid version here on ww.wp.xz.cn, as this forum is dedicated to the free version. Please get in touch with us through our contact page or live chat, and don’t forget to include a link to this post.

    Regards!

Viewing 1 replies (of 1 total)

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