Profile Image Uploads do not work – Cannot find GD PHP Extension

Hi, I am trying to upload an updated Profile or Cover Image. I am able to pick the image from the browser; the upload appears to occur (blue bar goes across the screen) but then nothing happens. I am following the steps for when an image doesn’t work in the documentation but I’m having trouble ensuring the correct PHP Image extension are loaded. I’ve queried https://palmettoallegros.com/phpinfo.php and they appear to be there. I have also looked at the “ultimatemember folder 1” directory and the uploaded photo is there. Bluehost says I’m in a shared environment and they are limited to what they can change. Their suggestion is to change the plug-in (which I REALLY DON’T want to do). Any further assistance/tips to troubleshoot would be greatly appreciated. Thanks!