Profile Picture Distorted | ww.wp.xz.cn

Resolved cheyenne711
(@cheyenne711)

4 months, 3 weeks ago

Hello, on the edit profile page the thumbnail appears as an oval picture. Is there a way to fix this so that it is round? Thanks in advance.

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Collins Agbonghama
(@collizo4sky)

4 months, 2 weeks ago

Please open a ticket via https://profilepress.com/support so we can better take a look at this for you.

Thread Starter cheyenne711
(@cheyenne711)

4 months, 2 weeks ago

Thanks for getting back to me. I am on the free version and don’t have a license number. Do you want me to just enter it in as a pre-sales question?

Thread Starter cheyenne711
(@cheyenne711)

4 months, 2 weeks ago

Hi, I actually got the picture fixed but on mobile it rotates 90 degrees showing up sideways when I upload it.

Plugin Author Collins Agbonghama
(@collizo4sky)

4 months, 2 weeks ago

You can use the pre-sale form.

Thread Starter cheyenne711
(@cheyenne711)

4 months, 2 weeks ago

Thank you

Viewing 5 replies - 1 through 5 (of 5 total)

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5 replies
2 participants
Last reply from: cheyenne711
Last activity: 4 months, 2 weeks ago
Status: resolved