ProfileGrid Elementor Integration issue

  • Resolved John Slack

    (@johnslack)


    1 year, 2 months ago

    I recently had an issue whereby my Print On Demand supplier could no longer upload product to my website. At the same time, Mailpoet started complaining it couldn’t write to wp-content/uploads. After mucking about with permissions, and several conversations with my hosting company (when we discovered that nothing could write to that folder, not even the hosting company’s management software), I started disabling plugins.
    The problem went away when I deactivated the ProfileGrid Elementor Integration plugin. I have no idea why. Does anyone else?

Viewing 2 replies - 1 through 2 (of 2 total)
  • profilegrid2

    (@profilegrid2)

    1 year, 2 months ago

    Hello @johnslack,

    Could you please share the site health information from your site by navigating to ‘Tools >> Site Health >> Info’ in the dashboard? Once there, click on ‘Copy site info to clipboard’ and share that with us.

    Additionally, please provide the error log of your site so we can analyze the issue and assist you with a possible solution.

    profilegrid2

    (@profilegrid2)

    1 year, 2 months ago

    Hello @johnslack,

    Marking the topic as resolved. Please reply if you still need our help.

Viewing 2 replies - 1 through 2 (of 2 total)

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