ProfileGrid Profile not displaying

  • Resolved millazoey

    (@millazoey)


    6 years, 1 month ago

    Hi there, hope all is well!

    Please help me. I have Profile Grid activated and I am struggling to make it work. Maybe I am just stupid, I don’t know 🙂

    1. With registration, the user registers and shows in the WP users tab, but it does not show under the profile grid members tab, so I cannot assign a group to a member. How can I resolve this?

    2. After logging in as a member of that group, the member is not redirected to his profile. How to resolve?

    3. The user profile only shows a card and is not accessible. I would like the user to be redirected to his profile where he can view and edit it as well.

    Please help me!!

Viewing 1 replies (of 1 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    6 years, 1 month ago

    Hello @millazoey,

    Thank you for writing to us.

    Members menu displays the users which are associated with a group. You may also assign the group to a user by editing user information in dashboard by referring the following steps:

    1) Login to WordPress dashboard, go to “Users” menu.
    2) All users will be display here, edit a user from the list.
    3) Select the group for option “User Group(s)” here and save it.

    Regarding redirection to profile page after log in you may configure the page by referring to the following steps:

    1) Login to WordPress dashboard, go to “ProfileGrid >> Global Settings >> general” menu.
    2) Configure the option “After Login Redirect User to”, select the page with profile shortcode here and save it.

    Regarding user profile links, please make sure that you have not enabled the option “Enable Private Profile Mode” from “ProfileGrid >> Global Settings >> Private Profile” in dashboard. If you enable this user profiles will not be accessible. If you still face issue, please make sure that you have configured the “Profile Page” option from “ProfileGrid >> Global Settings >> General” menu in dashboard.

    Let us know if you have any other questions.

Viewing 1 replies (of 1 total)

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