Programme times keep caching from the previous programme item

Resolved andreag007
(@andreag007)

2 years, 9 months ago

Our programme page works fine when Litespeed cache is disabled. Once it is enable the programme times get mixed up. The site speeds up but the programme page stops working correctly.

On the first page of the programme, the times are displayed correctly. If you click the heading for more information, the times change.

I’ve tried to exclude the more information pages in Litespeed but this is not working.

Any help would be appreciated.

Thanks in advance

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support qtwrk
(@qtwrk)

2 years, 9 months ago

I am not sure if I understood the issue

could you please do me a screenshot where is the issue and how it supposed to be like ?

Thread Starter andreag007
(@andreag007)

2 years, 9 months ago

If you go to this page – https://digitalhealthaidata.com/programme-2023/

Now click the first heading and it takes you to another page. the time on this page is the same on the previous page. – Correct

Now go back to the first page and click a different heading. Now, the time is incorrect. It is showing the time of the first heading you click. – Problem

I excluded the heading pages (single page) within the Exclude secion but these pages are caching the time, even if I remove the time from the URL.

If I click this link – https://digitalhealthaidata.com/class/transforming-nursing-ais-impact-on-care-and-practice/?wcs_timestamp=1698679800 and scroll to the bottom and click the back or forward items in the pogramme, the time doesn’t appear in the url but time doesn’t change. I am not sure why the time is caching.

If there something I should be doing in the plugin?

Thanks in advance

Andrea

Plugin Support qtwrk
(@qtwrk)

2 years, 9 months ago

emm , please forgive my bluntness , still not understand it

but you could try go to Cache -> Exclude -> Do not Cache URI , add programme-2023 and transforming-nursing-ais-impact-on-care-and-practice into it , save and purge all

this should exclude it from cache

Thread Starter andreag007
(@andreag007)

2 years, 9 months ago

https://digitalhealthaidata.com/wp-content/uploads/2023/09/cache.png

This is what my cache currently looks like. I didn’t add the programme-2023 page as I don’t want this page to load slowly.

One thing I did notice was this. If I go to one heading and then a different heading, then purge, the correct time appears but I have to purge after every page visit which is not posbbile for our client.

Here is an example

In this example – I click the first heading – TRANSFORMING NURSING: AI’S IMPACT ON CARE AND PRACTICE, then I went back https://digitalhealthaidata.com/wp-content/uploads/2023/09/cache-time-1.png

Next I click the second heading, now look at the time https://digitalhealthaidata.com/wp-content/uploads/2023/09/cache-time2.png

As you can see all the heading pages are in the exclude box so should not be cached.

Thanks Andrea

Plugin Support qtwrk
(@qtwrk)

2 years, 9 months ago

please forgive my bluntness

perhaps you could do a screen recording to indicate me what exactly is the issue …

Thread Starter andreag007
(@andreag007)

2 years, 9 months ago

I hope this video makes sense – https://www.awesomescreenshot.com/video/20634083?key=ed5bcfbdeaa7779192b5c1380cdd5a44

Thanks

Andrea

Plugin Support qtwrk
(@qtwrk)

2 years, 9 months ago

thanks, I now understood the issue

as far as I see , the pages are not cached , nor touched , did you enable object cache ?

if so , please try disable object cache , purge all , see how it goes

I assume it just works if you disable cache plugin ?

Thread Starter andreag007
(@andreag007)

2 years, 9 months ago

Thank you. Perfect. I disable Object cache and it is working exactly as I wanted. Thank you so much for your time on sorting this issue.

Viewing 8 replies - 1 through 8 (of 8 total)

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