Progress bar does not show

  • Resolved itmonitor

    (@itmonitor)


    3 years, 4 months ago

    Hi! Thank you for the great plugin. I cannot make it work. I set the product amount threshold to 270, but when adding a 95 Eur product to the shopping cart, it will display the message “you obtained free shipping” (which should not be the case). Any advice is welcome. 🙂

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Marin Matosevic

    (@marinmatosevic)

    3 years, 3 months ago

    Hi,

    thanks for reaching out. Please update the plugin to the latest version (2.6.2) and let me know if your issue is resolved.

    Best regards

    Thread Starter itmonitor

    (@itmonitor)

    3 years, 3 months ago

    Hi. Thank you. I updated the plugin and set the number 500,00 as the threshold. However, when I add an 277,00 Euro item to the cart and go to the checkout, it will not display the bar telling the amount to reach 500,00 (Euro). Any advice is welcome. 🙂

    • This reply was modified 3 years, 3 months ago by itmonitor.
    Plugin Author Marin Matosevic

    (@marinmatosevic)

    3 years, 3 months ago

    It will display when you enter an address. 🙂

    Please go to WooCommerce → Shipping → Shipping options, and under Calculations make sure “Hide shipping costs until an address is entered” is NOT checked. (documentation)

    Afterward, go to WooCommerce → Free Shipping Label → General Settings, and set the initial shipping zone. (documentation)

    With those settings in place, the progress bar will display before entering an address.

    Thread Starter itmonitor

    (@itmonitor)

    3 years, 3 months ago

    You are the best (and the fastest on customer service). The beautiful progress bar from your plugin is now displaying. Thank you for that.

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    3 years, 3 months ago

    I’m glad I was able to help. If you found the plugin helpful, kindly consider leaving a positive review 🙂

    Best regards

    Thread Starter itmonitor

    (@itmonitor)

    3 years, 3 months ago

    Review done. Thank you Marin.

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    3 years, 3 months ago

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Progress bar does not show’ is closed to new replies.