Proxy Error When we don’t have a proxy

  • Resolved deadparrotsoftware

    (@deadparrotsoftware)


    4 years, 7 months ago

    ON SEVERAL sites we have hosted on:
    Dedicated server
    Running Centos 7.x
    Plesk
    Apache w/Nginx

    Running BEHIND Cloudflare WAF, Using Cloudflare FOR our DNS, for WAF etc.

    NOT RUNNING A PROXY FOR ANY SITES
    Using Wordfence Free and SSL on EVERY site we host
    But constantly getting this error:

    A test request to this website was detected on a different value for this setting. IP blocking and live traffic information may not be accurate. Get More Information (opens in new tab) This site appears to be behind a front-end proxy, so using the X-Real-IP HTTP header will resolve to the correct IPs.

    We are not running any kind of proxy what so ever!
    Constantly having to to wordfence after every scan to ignore the error. Don’t see any other option.

    Considering how fast CloudFlare is growing and expanding, I think it would benefit Wordfence, and all their customers, to integrate a bit better with servers running behind CloudFlare

    Sid B.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    4 years, 7 months ago

    Hi @deadparrotsoftware, thanks for getting in touch!

    If you’re using Cloudflare, you will need to select “Use the Cloudflare “CF-Connecting-IP” HTTP header to get a visitor IP. Only use if you’re using Cloudflare.”. There’s a bit more information here: https://www.wordfence.com/help/dashboard/options/#general-wordfence-options

    Different hosts can have different configurations of Cloudflare also: https://www.wordfence.com/help/dashboard/options/

    Note that Cloudflare has several configurations including their own web server module that takes care of detecting the visitor IP address, so be sure to work with their technical support staff and read their documentation to determine which configuration you’re using.

    I have seen the Cloudflare firewall needing your own site’s IP(s) adding to their whitelist. You may need to add these under Cloudflare’s “rules” and “tools” sections if you haven’t already. Your site’s IP can be found at Wordfence > Tools > Diagnostics > Connectivity > IP(s) used by this server.

    Sometimes, we also see the Cloudflare firewall requiring Wordfence IPs to be added to the whitelist. Our IPs for reference can be found here: https://www.wordfence.com/help/advanced/#servers-and-ip-range

    Let me know how you get on,

    Peter.

Viewing 1 replies (of 1 total)

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