Publicize stop working

  • Resolved Davor Nikolic

    (@daconix)


    7 years, 10 months ago

    12 hours ago the last post was published successfully on our facebook page, after that no posts where auto-published on facebook with Publicize.

    I tried to uninstall and delete the plugin, installing it again and connecting to wordpress.com, but when I try to connect facebook to Publicize I get an error -32300 https://www.screencast.com/t/KWDmn8TNiDQ

    In last week there was no plugin, theme core update performed that could affect this. I updated all now and it did not help.

    On facebook developers, I get warning https://www.screencast.com/t/KwJdnUQnlyC

    What could be the cause of this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anonymous User 3392934

    (@anonymized-3392934)

    7 years, 10 months ago

    Hey there, @daconix!

    Thank you for reaching out to us about this Publicize issue.

    While your site is publicly accessible, we cannot access your site’s XML-RPC file:

    – http://press032.com/xmlrpc.php

    This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:

    XML-RPC server accepts POST requests only.

    You can see a working example here:

    – http://jetpack.com/xmlrpc.php

    Since your site returns an error for this page, I would recommend that you check the following:

    1. Can you see the xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP?

    2. Do you use any security plugins that may block access to this file? If so, could you disable them?

    3. Does your hosting provider block access to this file? You may need to contact them to find out.

    Let us know how that goes! 🙂

    Thread Starter Davor Nikolic

    (@daconix)

    7 years, 10 months ago

    Hi Mark,

    1. Yes xmlrpc.php is in public_html
    2. Yes I use Wordfence but disabling plugin didn’t help
    3. I can see now that it is probably the hosting, I’ll check with them and let you know.
    Thread Starter Davor Nikolic

    (@daconix)

    7 years, 10 months ago

    What Permission does this file need to have?

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    7 years, 10 months ago

    Hey there @daconix,

    What Permission does this file need to have?

    It should have the same default permission as the wp-config.php file as shown here.

    I get an error -32300

    Can you have a look through this support article about error messages, please?

    If you’re still having problems, please open a support ticket.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Publicize stop working’ is closed to new replies.

Tags