Publicy accessible error

  • Resolved vaughancavca

    (@vaughanwalton)


    9 years, 10 months ago

    Hi there,

    I had to disable my plugins recently to test something out, but when I activated Jetpack, I got this error message:

    Your website needs to be publicly accessible to use Jetpack: site_inaccessible
Error Details: The Jetpack server was unable to communicate with your site [HTTP 403]. Ask your web host if they allow connections from WordPress.com. If you need further assistance, contact Jetpack Support: http://jetpack.com/support/

    My site is already publicly available, so I’m not sure how to fix this error.

    https://ww.wp.xz.cn/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 10 months ago

    Jetpack uses your site’s XML-RPC file to communicate with WordPress.com. Unfortunately I cannot access that file on your site at the moment:
    http://cavca.org.uk/xmlrpc.php

    If you use a security plugin to block access to the file, you’ll need to configure it to allow incoming and outgoing connections to /xmlrpc.php.

    If you do not use such plugin, you’ll want to contact your hosting provider and ask them if they currently block access to your site’s XML-RPC file.

    I hope this helps. Please get in touch again if you have any questions.

Viewing 1 replies (of 1 total)

The topic ‘Publicy accessible error’ is closed to new replies.