Publish/Update/Save Draft button disabled

  • Resolved simplyniknaks

    (@simplyniknaks)


    6 years, 10 months ago

    This is a problem I have been having for a few weeks now.
    Basically, when I duplicate a product (and also sometimes when I create a new one) I am unable to save it because the Publish/Update/Save Draft buttons are disabled.
    I have to use the Chrome ‘inspect’ tool on the button and edit to remove the ‘disabled’ attribute of the button. Even then if I leave it a few seconds and don’t immediately click the button it becomes disabled again.
    I’m fairly sure it started to happen after I upgraded WordPress to 5.1.1 and Woocommerce to 3.7.0 (I know there a later version of WordPress but I like to wait for my plugins to catch up before updating)

Viewing 2 replies - 1 through 2 (of 2 total)
  • con

    (@conschneider)

    Engineer

    6 years, 10 months ago

    Hi there,

    What you describe sounds like a Javascript conflict.
    I recommend to do a full conflict check to find the involved components.

    * You can use https://ww.wp.xz.cn/plugins/health-check/ for this. It allows you to deactivate all plugins and activate a default theme just for your user session.
    * Everyone else will see your site normally. 
    * Activate the plugin and enter the “troubleshooting mode”: /wp-admin/index.php?page=health-check&tab=troubleshoot. You can then do a test again. Troubleshooting mode also allows you to selectively toggle plugins back on. 
    * Here is a quick tutorial: https://docs.woocommerce.com/document/troubleshooting-using-health-check/ – The plugin requires a default theme like Twenty Seventeen present to work fully. 

    **Before you do that, please do make a full backup!**

    Kind regards,

    Mike W

    (@nixiack8)

    6 years, 9 months ago

    Hi @simplyniknaks,

    We have not heard back from you in a while, so I am going to go ahead and close this thread. If you are still experiencing the issue please reply to this thread. Otherwise open a new thread and let us know.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

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