Purchase doesnt appear in pixel

Hi,

If you just installed the plugin, you need to wait a little bit. You need at least a transaction to be recorded, and the data is not updated in real time.

I suggest you do a test transaction and check with Pixel Helper if the event fires.

NOTE: the Purchase event works on the default WooCommerce “thank you page” (order-received). If you use a custom thank you page it won’t work.

• This reply was modified 8 years, 2 months ago by PixelYourSite.

The settings look fine, but it’s possible that something else is modifying the actual page your clients land.

Send me the exact URL that you get after the payment is completed.

You can do it here, or on our support page: http://www.pixelyoursite.com/contact

After testing the user’s site, I can confirm that the Purchase event fires.