Push WordPress users back to Neon

  • worthiejones

    (@worthiejones)


    9 years, 9 months ago

    I’ve got a couple of issues that revolve around WordPress user login requirements and some plug-ins in use with our Woocommerce store.

    An example is if a guest purchases a product that requires a login, certain plug-ins force an WordPress account to be created. The problem is since we only allow login through Neon SSO, they can’t login after the account is created. In fact, it actually blocks login if we create a Neon account and the E-mail addresses match. We have to delete the WordPress account before it will work. Is there a way to push the WordPress account back to Neon or redirect the WordPress account creation to Neon?

    I know that if I have the user first create a Neon account and then sign in, it works, but this causes issues if someone is just wanting to purchase a store item in WordPress. While I can add information regarding the requirement to the product page, it would be a better user experience if I could just let the Plugin force the account creation.

    I look forward to hearing your suggestions.

    Thanks,

    TJ

Viewing 1 replies (of 1 total)
  • Plugin Author colinpizarek

    (@colinpizarek)

    9 years, 8 months ago

    This plugin expects that your user accounts exist in NeonCRM and **do not** yet exist in WordPress. There is currently no way to link user accounts that already exist in WordPress to accounts that already exist in NeonCRM. I might be able to add a way to re-link them using Neon’s AuthenticateUser API method, but I don’t have any timeframe for when this may be added.

    WordPress requires each user to have a unique email address. NeonCRM does not. This means it’s possible for multiple NeonCRM users to have the same email address. If a user tries to log in to WordPress using this plugin and their email address has already been associated with a WordPress user, the login will fail. The plugin does not yet gracefully deal with this issue, largely due to the structure of NeonCRM.

Viewing 1 replies (of 1 total)

The topic ‘Push WordPress users back to Neon’ is closed to new replies.