QSM causes Critical Error

Resolved

(@ullie)

I got a message from WordPress, that WordPress has a built-in feature that detects when a plugin or theme is causing a fatal error on my site and notifies me with an automated email.

In this case, WordPress has detected an error with one of my plugins, Quiz and Survey Master.

WordPress versie 6.8.2
Actief thema: Vantage Child (versie 1.14.5.1593449315)
Huidige plugin: Quiz And Survey Master (versie 10.2.7)
PHP versie 8.4.11

Error details
============
Een fout van het type E_ERROR werd veroorzaakt op regelnummer 1295 van het bestand /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php. Foutmelding: Uncaught TypeError: array_filter(): Argument #1 ($array) must be of type array, false given in /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php:1295
Stack trace:
#0 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php(1295): array_filter()
#1 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php(1029): QMNQuizManager->display_pages()
#2 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/quiz-master-next/php/classes/class-qmn-quiz-manager.php(482): QMNQuizManager->display_quiz()
#3 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-includes/shortcodes.php(434): QMNQuizManager->display_shortcode()
#4 [internal function]: do_shortcode_tag()
#5 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-includes/shortcodes.php(273): preg_replace_callback()
#6 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/so-widgets-bundle/widgets/editor/editor.php(120): do_shortcode()
#7 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php(194): SiteOrigin_Widget_Editor_Widget->get_template_variables()
#8 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/siteorigin-panels/inc/renderer.php(890): SiteOrigin_Widget->widget()
#9 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/siteorigin-panels/inc/renderer.php(1261): SiteOrigin_Panels_Renderer->the_widget()
#10 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/siteorigin-panels/inc/renderer.php(1229): SiteOrigin_Panels_Renderer->render_widget()
#11 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/siteorigin-panels/inc/renderer.php(1138): SiteOrigin_Panels_Renderer->render_cell()
#12 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/siteorigin-panels/inc/renderer.php(587): SiteOrigin_Panels_Renderer->render_row()
#13 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/siteorigin-panels/inc/admin.php(1261): SiteOrigin_Panels_Renderer->render()
#14 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-content/plugins/siteorigin-panels/inc/admin.php(206): SiteOrigin_Panels_Admin->generate_panels_preview()
#15 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-admin/includes/template.php(1456): SiteOrigin_Panels_Admin->render_meta_boxes()
#16 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-admin/edit-form-advanced.php(744): do_meta_boxes()
#17 /home/deb134528/domains/saraja-slaapcursus.nl/public_html/wp-admin/post.php(206): require('/home/deb134528...')
#18 {main}
  thrown

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter Ullie
(@ullie)

8 months, 4 weeks ago

There are several pages on my site that give this same error!

dhanush22
(@dhanush22)

8 months, 3 weeks ago

Dear @ullie ,

I hope you are doing well, and thank you for reaching out to us.

We’re sorry for the inconvenience this issue has caused. I appreciate you sharing the details and error message with us.

From the logs you mentioned, it seems the error might be related to a conflict between your current theme and the Quiz and Survey Master plugin. To help narrow this down, could you please try switching to a default WordPress theme (such as Twenty Twenty-Five) and check if the issue still occurs?

In the meantime, I’ll review this with our team so we can work on replicating and addressing the issue in future updates. I’ll keep you posted with any progress.

Thank you for your patience and cooperation.

Warm regards,
Dhanush

Jacek
(@jacek75)

8 months, 3 weeks ago

I had a similar issue. Downgrading to 10.2.5 helped.

dhanush22
(@dhanush22)

8 months, 3 weeks ago

Dear @ullie ,

Thank you for your patience, and apologies for the delay in getting back to you.

After reviewing and verifying the error logs you shared, we identified the cause of the critical error. Our development team has fixed this issue, and the solution will be included in the upcoming plugin release.

As a temporary workaround, please try editing the quiz and re-saving the contact fields. You can refer to this screenshot for guidance: Screenshot link

We’ve also noted that a few other users experienced similar problems, so this fix has been prioritized to ensure better stability in the plugin moving forward.

Please let me know if you run into any further issues or need assistance.

Thank you for your time and cooperation.

Warm regards,
Dhanush

dhanush22
(@dhanush22)

8 months, 3 weeks ago

Dear @jacek75 ,

Sorry to hear that you also faced this issue. We appreciate you sharing that temporarily downgrading the plugin version helped as a workaround.

This issue has been fixed, and the solution will be included in the next release. Once the update is applied, this problem should no longer occur.

Thank you for your contribution and for sharing your experience.

Warm regards,
Dhanush

Viewing 5 replies - 1 through 5 (of 5 total)

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