Quad Menu Pro support | ww.wp.xz.cn

cobra65
(@cobra65)

1 year, 1 month ago

Been trying to reach Support at Quad Menu Pro for about a month. Bought a new license, opened a ticket, 10 days no response. Status link of the ticket goes to a third-party site which is totally in Spanish.

And that is after sending messages weeks before through the contact form.

What gives?

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support jmatiasmastro
(@jmatiasmastro)

1 year, 1 month ago

@cobra65 Hi mate, could you please provide us with the ticket number so our support team can contact you?

Best regards.

Thread Starter cobra65
(@cobra65)

1 year, 1 month ago

Ticket number is 176
Plugin Support jmatiasmastro
(@jmatiasmastro)

1 year, 1 month ago
@cobra65 Hi mate,

We checked your ticket n° 176 and it seems our support team requested some info about 14 days ago.

Could you please take a look?

Best regards.
- This reply was modified 1 year, 1 month ago by jmatiasmastro.
Thread Starter cobra65
(@cobra65)

1 year, 1 month ago

They said they did not receive anything. Was an email sent? If so, could you please send it again?

Thanks.

Moderator Support Moderator
(@moderator)

1 year, 1 month ago

This is never a topic for this site. Ever. @jmatiasmastro Don’t repeat this again.

For pro or customer support, please contact the developer on their site. This includes pre-sales information.

As the developer is aware, customers may not be supported on this site.

https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Quad Menu Pro support’ is closed to new replies.

7 replies
2 participants
Last reply from: Support Moderator
Last activity: 1 year, 1 month ago
Status: not resolved