QuadMenu password reset

  • Resolved scruffito

    (@scruffito)


    4 years, 8 months ago

    Hi,

    I really like the Quadmenu-pro plugin. I’m having trouble resetting my password, though, and can’t log in to my account. I saved my password in my password manager, so I don’t understand why my password doesn’t work. I’m trying to continue using my 5-site license.

    I’d appreciate any help. Thanks!
    Jason

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • sebastopolys

    (@sebastopolys)

    4 years, 8 months ago

    Hey @scruffito

    I’m sorry but I think this is not the right place to manage this issue, you should contact the website somehow, to recover your account.

    Please check that confirmation email is not in any spam list of your inbox emails.

    Or you can create a new account

    • This reply was modified 4 years, 8 months ago by sebastopolys.
    Thread Starter scruffito

    (@scruffito)

    4 years, 8 months ago

    Thanks Sebastopolys,

    I appreciate your help. I think the reset password tool is broken. I wouldn’t be posting here if I was able to contact anyone at the web site for support. I used the contact form and only received a “thanks, be sure to like us on FaceBook” response. A new account won’t give me access to the licenses I purchased. No messages in my spam.

    It’s not a problem with the plugin, but a broken web site at quadmenu.com. If you know anyone who can help, please let them know. I’ll keep trying.

    Jason

    sebastopolys

    (@sebastopolys)

    4 years, 7 months ago

    Please understand that this is a public forum, so we can’t share confidential information here.
    If you create a new account, we will be able to keep your personal information private.

    Thread Starter scruffito

    (@scruffito)

    4 years, 7 months ago

    Hi Sebastopolys,

    I may have found the issue: I ordered through Quadlayers.com, not Quadmenu.com. Is Quadlayers legit?

    Thanks for the help,
    Jason

    sebastopolys

    (@sebastopolys)

    4 years, 7 months ago

    Yes that’s Ok. thank you

Viewing 5 replies - 1 through 5 (of 5 total)

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