Quality plugin / responsive developer

After almost 9 years, and a migration from Blogger, my media usage was quite messed up with lots of unreferenced images (which were only taking up space and making backups unnecessarily big). Media Cleaner worked mostly out of the box, except for the fact that it didn’t handle an old plugin that I use to format my recipes (ZipList). I contacted support and Jordy got in touch promptly by saying he needed a few more users with the same request before he could add this feature, but he also said that if I knew how to add it myself, he would have considered taking it. So I did, as best as I could not knowing the codebase. Jordy refactored my hack and promptly added official support for ZipList. Outstanding customer relation and open-source approach!