• Resolved jeffreyhxm

    (@jeffreyhxm)


    In the ticket type table, it’s not accurately showing how many tickets are left.
    It’s only showing the initial available quantity, not the remaining tickets after some have been purchased. Also, under “Ticket Qty:” it allows me to select more tickets than are available.

Viewing 4 replies - 1 through 4 (of 4 total)
  • I experience the same issue, and it is an issue that needs urgent attention please.

    Thread Starter jeffreyhxm

    (@jeffreyhxm)

    @aamahin, any updates for this issue?

    Thread Starter jeffreyhxm

    (@jeffreyhxm)

    I figured out why the quantity left is not displaying correctly. It turns out it’s related to my other support ticket https://ww.wp.xz.cn/support/topic/event-date-time-inputs-on-safari/ A date must be formatted YYYY-MM-DD for it to work.

    In Line 22 of this file
    /mage-eventpress/inc/template-prts/event_ticket_type_loop_list.php to get the total events sold, it’s using the mep_ticket_type_sold() function which requires the event date as an argument. Because the date of my events did not save in the “correct” format, it wasn’t calculating the total left correctly. I’m not sure why the date is needed just see how many tickets are left, but that’s what was causing this issue.

    I believing finding a solution to the event date & time inputs in Safari and/or running a date conversion to ‘Y-m-d’ would fix this issue.

    Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    Hello @jeffreyhxm

    Thanks for figuring out the issue, Yes date is a required for calculating seat because events fully depend on date, some events can be recurring, some can multiple time in a day, so we need to calculate seat by date & time, So the date is a big factor.

    Thanks for your understanding.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)

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