• Resolved emathe

    (@emathe)


    Hello, we are having an issue where our directory goes down every month or so. Our host has told us it is the directory plugin. It seems that the query string “?wpbdp_view” from your search filter is sending data by first reviewing/reading all the posts and that causes the longer query to stuck all the other queries in a queue.

    [09/May/2022:08:01:37 -0500] “GET /business-directory/?wpbdp_view=search&kw=Property+and+lawn+maintenance+ HTTP/1.0” 500 296 “https://www.domain.com/business-directory/wpbdp_category/lawn-maintenance/”;; “Mozilla/5.0 (iPhone; CPU iPhone OS 15_4_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.4 Mobile/15E148 Safari/604.1” “-” 301

    I can provide a more detailed error report, but I do not even know where to start fixing this. I used the shortcode for the search fields on the site.

    • This topic was modified 4 years ago by emathe.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Garret L

    (@garret1996)

    Hi @emathe

    Thank you for reaching out about this. I’m Garret from the customer success team and I’m sorry to hear that you’re having a problem here. I’ll be happy to help!

    Let me pass this to our developer to take a look at. This is likely something we can improve if it’s coming from our end.

    I will update you as soon as I hear back from our developer about this.

    We do apologize for any inconvenience in the meantime.

    Best,

    Plugin Support Garret L

    (@garret1996)

    Hey @emathe

    Would you mind contacting our premium support so our team can take a closer look here? https://businessdirectoryplugin.com/contact/

    Hope to hear from you soon.

    Best,

Viewing 2 replies - 1 through 2 (of 2 total)

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