Question

  • Resolved Robert

    (@roberthedlund)


    3 years, 8 months ago

    Is it possible to deactivate the product catalog sync and only use the plugin for facebook pixel integration?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Darcie

    (@darciemg)

    3 years, 8 months ago

    Hi @roberthedlund!

    At Marketing > Facebook > Product sync, uncheck the box to enable product syncing to only use Facebook for WooCommerce for pixel integration.

    Sync Settings
    Link to image: https://d.pr/i/K5C7l8

    This will stop your products from being synced to your Facebook catalog, and you’ll be able to set up a catalog separately on Facebook. You might keep in mind that the catalog sync helps match pixel events to the products on your site, so I find it helpful to keep sync enabled.

    You could possibly use Sync and Hide in catalog on your products if you want to use the product for pixel matching but skip showing it in your Shop.

    Hope that helps!

    Thread Starter Robert

    (@roberthedlund)

    3 years, 8 months ago

    @darciemg Thanks alot! I would like to use the product sync feature, when we tried it before it synced out of stock products and the out of stock products still showed up in FB/Instagram shop and also on the Facebook Ads 🙁

    Chris Moreira – a11n

    (@chrism245)

    3 years, 8 months ago

    Hello!

    You can exclude certain products using the tags or categories based on your needs, so it will be good you can test to sync as mentioned earlier.

Viewing 3 replies - 1 through 3 (of 3 total)

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