Question about WPForms lite and reCAPTCHA v3

  • Resolved tomdkat

    (@tomdkat)


    6 years, 3 months ago

    Hi! I just setup reCAPTCHA v3 with Google and enabled it on a form I’m working on. The form appears in a popup window, generated by the “popup-maker” WordPress plugin. In order to get the “Thank You” message to be sent properly, I needed to enable the “AJAX form submission” feature.

    When I have reCAPTCHA v3 enabled AND “AJAX form submission” enabled, every test form I attempt to send doesn’t get sent, due to the reCAPTCHA test failing. However, if I disable reCAPTCHA v3, everything works fine. If I enable reCAPTCHA and disable “AJAX form submission”, everything works fine but the user experience isn’t optimal.

    So, how can I determine if or how the “AJAX form submissions” feature is somehow interfering with the reCAPTCHA v3 functionality?

    Thanks in advance! Happy New Year!!!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    6 years, 3 months ago

    Hi @tomdkat,

    When you get the chance, please try using the steps in WPBeginner’s detailed guide on troubleshooting WordPress to see if it helps resolve the issue?

    Thanks!

    Thread Starter tomdkat

    (@tomdkat)

    6 years, 3 months ago

    Thanks! I certainly will, but I’m a little confused. I took a peek at that article and it focuses on WordPress installation issues. What I described above appears to be an interaction between the “AJAX form submission” feature and Google reCAPTCHA v3 functionality, both of which “meet” in WPForms.

    Are you saying reCAPTCHA v3 and “AJAX form submission” should work well together, so there must be something going on with my WordPress installation?

    Thanks!

    Plugin Support Ethan Choi

    (@ethanchoi)

    6 years, 3 months ago

    Hi @tomdkat,

    reCAPTCHA v3 and AJAX form submission seem to work well on our end. In this case there might be a theme or plugin conflict with the form on your site.

    When you get the chance to try out the troubleshooting steps, please let us know how it goes.

    Thanks!

    Thread Starter tomdkat

    (@tomdkat)

    6 years, 3 months ago

    Ok, sounds good. Thanks for the info! I’ll mark this resolved and will start a new thread, if I have more issues.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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