Question not answered BUG

  • Resolved AJ20152015

    (@aj20152015)


    8 months, 1 week ago

    When you choose the “Select” as question type, it says the question has not been asnwered on the final result if you do not select all. See attachment. This is a bug. Example, I ask you this:

    Select 3 European countries in the list below:

    France
    Finland
    Sweden
    South Africa
    Japan

    Let’s say you select France, Sweden and Finland, and then submit, you will see it says the question has not been answered because you left the rest. This is a bug.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    8 months, 1 week ago

    Dear @aj20152015,

    Thank you for the topic.

    We checked your website; however, we couldn’t find the problem you are mentioning there.

    See the video below:

    If possible, please record a video where the given problem can be displayed and share it with us so we can understand the case better and help you accordingly as soon as possible.

    Looking forward to your response.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    7 months, 4 weeks ago

    Dear @aj20152015,

    We’re closing this ticket for now as we last heard from you 1 week ago.
    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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