• Resolved sami770

    (@sami770)


    The auto-posting feature works fine on all networks, except of to my facebook page.

    It used to work just fine but suddenly it stopped working on the last few posts. why? I did not change anything!


    Another question: I don’t want the plugin to auto-post again for every update I make to the post, I want it to be auto-posted only once. What settings should I change?

    If I will want to post it to social media again (in future) I can do it manually via the “Social Media Posts” menu.

    • This topic was modified 2 years, 2 months ago by sami770.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for reaching out.

    There can be various reasons for this. Do you receive any notifications regarding your Facebook posts in Blog2Social?
    Please be so kind as to send me a screenshot of them, if you do. You can check them here:
    “Social Media Posts” -> “Notifications” -> “Details”

    If your posts are shared automatically each time you’re updating a WordPress post, it seems that you have ticked the box “updated posts” in your auto-post settings. I’d recommend unticking this box.
    By enabling this feature your previously published social media posts will be sent again to your selected social media channels as soon as the post is updated.

    I’m looking forward to your reply.

    Thread Starter sami770

    (@sami770)

    Thanks for your fast response,

    Regarding the first issue – I checked and could not find any error message, the plugin stopped sharing posts to my Facebook page without any noticeable reason. I don’t know if it’s a bug or not, please check it on your end.
    My Facebook page works as usual and I can share posts manually without a problem. The only thing that does not work is your plugin’s auto-posting to it.

    Here is a screenshot from a post that was shared to my Facebook page, using the auto-posting feature of your plugin, BEFORE the problem occurred:
    https://ibb.co/kJYpbNx

    And here is a screenshot from a post that was shared to my Facebook page, using the auto-posting feature of your plugin, AFTER the problem occurred:
    https://ibb.co/tZ87dwT

    Regarding the second issue – I found the checkbox you mentioned and unticked it, and now it works well. thanks so much!

    Hello,

    Thank you for your reply.

    Unfortunately, I cannot check it from our end.

    I’d recommend refreshing your Facebook page authorization as shown in this guide and sharing / scheduling a new WordPress post afterwards which has not been scheduled beforehand:
    Solution: Your authorization has expired. Please reconnect your account in the Blog2Social network settings.

    Please let me know if it worked out or if you have any other questions.

Viewing 3 replies - 1 through 3 (of 3 total)

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