Questions about customer support

Resolved bestphukettravel
(@bestphukettravel)

2 years, 11 months ago
Hello,

I would like to purchase “10Web Booster Pro” but I still have some questions about customer support.
1. Is it available 24/7? Chatbot or Human?
2. How long does it take for response?
3. Do you have anyone to contact? What is the number?
Looking forward to hearing from you,

Suratta

Best Phuket Travel

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter bestphukettravel
(@bestphukettravel)

2 years, 11 months ago

Please reply urgently. I am considering to choose the best plugin which can speed up my website. Thank you.

Plugin Support Mane Grigoryan
(@manegr)

2 years, 11 months ago

Hi @bestphukettravel ,
Please, accept our apologies for the wait.

We provide 247 chat support. Reported issues are solved within 24 hours.

Please, note that in the ww.wp.xz.cn forum we are replying to the free product-related question only. For the questions regarding the Premium version, please contact our support team using the following form.

Regards, Mane

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

2 years, 11 months ago

Please reply urgently. I am considering to choose the best plugin which can speed up my website. Thank you.

You are asking in the wrong place.

For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

https://help.10web.io/hc/en-us/requests/new

As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Thread Starter bestphukettravel
(@bestphukettravel)

2 years, 11 months ago

Thank you for your reply. I have one more question. After I purchase this plugin. Does it work immediately? Or I have to wait and activate it later. Thanks again.

Plugin Support Mane Grigoryan
(@manegr)

2 years, 11 months ago

Dear @bestphukettravel ,

It works immediately, but please, for the questions regarding the Premium version, please contact our support team using the following form.

Regards, Mane

Thread Starter bestphukettravel
(@bestphukettravel)

2 years, 11 months ago

Thank you for your support : )

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Questions about customer support’ is closed to new replies.