• Resolved Reis

    (@ssxdigital)


    Menu> All Products
    When I click Quick Edit, the product disappears from the product list. The product is not deleted, it just no longer appears in the product list until I refresh the page.

    What I already tried:
    – I reinstalled wordpress
    – I reinstalled woocommece
    – I changed the permalinks
    – I disabled all plugins and enabled them one by one
    – I cleaned cache and checked the htaccess file

    This error has happened in the last 3 days. Before that everything was normal.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi there @ssxdigital,

    When I click Quick Edit, the product disappears from the product list. The product is not deleted, it just no longer appears in the product list until I refresh the page.

    Wow, that doesn’t sound right at all! Also, kudos for all the troubleshooting you’ve done so far! Does the issue persist on your site with only WooCommerce plugin enabled and Storefront theme active?

    I’m asking because this kind of problem is usually caused by either a conflict with your theme (less likely here, but still possible) or with another plugin. I’ve just tested WooCommerce core 3.7.1 on my test site and I can quick edit a product there.
     
    The best way to determine the root cause is to:
     

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Try quick edit a product

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let me know how that goes!

    Hi there @ssxdigital,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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