Plugin Support
MixHa
(@mixha)
Hello @coltschroeder ,
The backup file is not available on the link that you used for super-quick migration.
Please upload the backup file manually to the destination site, and then run Restore. You can manage all of this from the plugin section “Manage & Restore Backups”.
If the backup file will not appear in the list after the upload, please check if the file is valid, on your local machine: take a peek inside it and check if the content is visible, especially the manifest json file. If it’s not, the file is not valid, and a new backup will need to be made. In this case, you can provide us with the debug log from the source site, where the backup is created.
Kind regards
It would not let me upload the file I was trying to upload. It is a brand new site. I have a file I want to use to upload a prebuilt site
Plugin Support
MixHa
(@mixha)
@coltschroeder , I understand that, but have you checked the points in my previous comment?
- Is the backup file valid, have you checked it on your local machine?
- Do folders on a new site have proper writing permissions so the backup can be uploaded?
- Is the upload/download good enough to not interrupt the backup file upload process?
Looking forward to hearing more details from you, so we can advise further.
Kind regards
Plugin Support
MixHa
(@mixha)
Hey @coltschroeder ,
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards
The issue is still not resolved it now made it to PHP 60+ percent and failed.
BMI-hYNru2RB-34095
Plugin Author
iClyde
(@iclyde)
Hi @coltschroeder
Basing on the output of the debug code, it seems the the process most likely finished in the background as it ran as PHP CLI.
If the website is not restored, you may need to adjust wp-config.php manually as our plugin most likely struggled to modify table prefix there.
The table prefix that should be set in wp-config.php is: wpp0_
To prevent the process from losing connection with your browser you can disable PHP CLI.
- Go to “Other options” section
- Disable PHP CLI checking: https://prnt.sc/1sljr31
- Save “Other options” section
Let me know if that resolves your issue 🙂
Thank you!