Quick question

  • Resolved erick19

    (@erick19)


    6 years, 2 months ago

    hi guys, i have a few questions. If i choose the $129 plan, the five sites work together in the same site or i can have separete kb configuration for the fives sites?

    I want have multiple knowledge base in the same web site, my question is: with your $129 plan can i configure every separate kb?
    So that each knowledge base works independently.

Viewing 4 replies - 1 through 4 (of 4 total)
  • pauplesupport

    (@pauplesupport)

    6 years, 2 months ago

    Hi Erick,

    Just to clarify, this is not our Kb plugin, This is our Helpie FAQ plugin. We have two products called Helpie Kb (Which is the one your question is about). The other is the Helpie FAQ plugin (The thread you have used now).

    Now coming to your question, you can purchase the 5-site plan if you want to install kb in 5 different sites. If you are looking for multiple knowledgebase on the same site, you can create a multisite and use our single site license itself.

    Hope that answers your question. Feel free to let me know if you have any more questions. You can also reach our support team by creating a ticket at pauple.freshdesk.com

    Kind Regards.

    • This reply was modified 6 years, 2 months ago by pauplesupport.
    Thread Starter erick19

    (@erick19)

    6 years, 2 months ago

    Thank you so much for your reply.
    I knew tha you have two plugins but in the web site of helpie kb i try to contact with you by the chat but i dont got answer.
    And I have another question, i´ve seen (in this support plugin) one question about change the slug of the url. Now is it possible change the url from the plugin?

    pauplesupport

    (@pauplesupport)

    6 years, 2 months ago

    Hi,

    I am sorry, that you never received any reply from our chat. I just had a look at it and could not find your conversation in our chat. In future, please provide us your e-mail address, so that we would reach your mail even if we were not available in the chat at that moment.

    This support will be with questions only regarding the Helpie FAQ plugin. Regarding the changing the slug of the URL for Kb plugin, yes it is possible to change the slug of the single page, category page and Main page. You can change it from our Helpie settings

    Hope that helps. Let me know if you have any more questions.

    Kind Regards.

    Thread Starter erick19

    (@erick19)

    6 years, 2 months ago

    Thank you. I just checked the chat on the website again and a collaborator of you answered me, I hope to solve my doubts in the chat.

Viewing 4 replies - 1 through 4 (of 4 total)

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