Quiz and Survey Master Makes WordPress Dashboard SLOW

  • Resolved mbmedia

    (@mbmedia)


    6 years ago

    Over the past week, I noticed my WordPress Dashboard being extremely slow. My site itself loaded fine outside of the dashboard area; however, when navigating through the dashboard settings, editing posts, or making any administrator changes it loaded VERY SLOW.

    To fix the problem, I disabled ALL of my plugins. Then re-activated each plugin one-by-one. At the end of doing this, I discovered that the Quiz And Survey Master plugin was causing the issue.

    Since I would like to keep using the plugin, is there any way to fix this slow dashboard problem without disabling the plugin?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • expresstechsupport

    (@expresstechsupport)

    6 years ago

    Hi there,

    Welcome to Qsm Support Forum. Hope you are having a wonderful day.

    Since we are not experiencing this issue at our end so I need to talk to the development team regarding this issue. I will get back to you as soon as I hear back from them.

    Kind regards,
    Kriti

    MicaWeb

    (@micaweb)

    6 years ago

    I am experiencing this as well – seems it started over the last couple of weeks. And only affects dashboard performance but it is painful to make updates to the point where I have to disable the plugin until I finish making website updates.

    I installed Query Monitor and the only warnings I get from it are in relation to this plugin. It reports these queries as being the culprits (times vary, but always slow):

    QUERY:
    SELECT COLUMN_NAME
    FROM INFORMATION_SCHEMA.COLUMNS
    WHERE table_name = ‘wp_pqwdpg_mlw_quizzes’
    AND column_name = ‘quiz_author_id’

    CALLER:
    do_action(‘admin_init’)

    COMPONENT:
    Core

    ROW:
    1

    TIME:
    20.7019

    QUERY:
    SELECT COLUMN_NAME
    FROM INFORMATION_SCHEMA.COLUMNS
    WHERE table_name = ‘wp_pqwdpg_mlw_results’
    AND column_name = ‘unique_id’

    CALLER:
    do_action(‘admin_init’)

    COMPONENT:
    Core

    ROW:
    1

    TIME:
    7.7581

    Thread Starter mbmedia

    (@mbmedia)

    6 years ago

    I know. The dashboard is still very slow whenever the plugin is enabled.

    My query from the Query Monitor plugin shows similar results:

    SELECT COLUMN_NAME
    FROM INFORMATION_SCHEMA.COLUMNS
    WHERE table_name = ‘wp_mlw_quizzes’
    AND column_name = ‘quiz_author_id’
    do_action(‘admin_init’)
    Core 1 5.1296

    SELECT COLUMN_NAME
    FROM INFORMATION_SCHEMA.COLUMNS
    WHERE table_name = ‘wp_mlw_results’
    AND column_name = ‘unique_id’
    do_action(‘admin_init’)
    Core 1 5.3761

    Thread Starter mbmedia

    (@mbmedia)

    6 years ago

    The new update to version 6.4.8 fixed the problem.

    The dashboard is running much faster now.

    Thank you!

    expresstechsupport

    (@expresstechsupport)

    6 years ago

    Great to hear this.

    Regards,
    Kriti

Viewing 5 replies - 1 through 5 (of 5 total)

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