Quiz Email Certificates Missing

  • Resolved accreativeservices

    (@accreativeservices)


    1 year, 11 months ago

    For some reason our quiz test certificate emails are missing. We started the testing several months ago and it worked just fine. Now the certificates are missing (Can’t attach image). It’s says we need to “upgrade” but we paid for it and it was working up until several weeks ago.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    1 year, 11 months ago

    Dear @accreativeservices,

    Thank you for the topic.

    I am sorry for the problem you are experiencing.

    As you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists are ready to check the problem and help you accordingly as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    1 year, 11 months ago

    For other readers, we are closing the ticket as the customer contacted us via email, we found the reason for the problem and guided how to solve the problem accordingly.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Quiz Email Certificates Missing’ is closed to new replies.