Quiz Images

  • Resolved jtmcfie

    (@jtmcfie)


    2 years, 4 months ago

    There is an issue with the banner images on our quizzes not displaying. The issue seems to be related to a recent update to the Advanced Custom Fields plugin.

    All of the banners for our existing quizzes quit displaying and on the backend we’re seeing a message:

    >>>>>

    ACF — ACF will soon escape unsafe HTML that is rendered by the_field(). We’ve detected the output of some of your fields will be modified by this change. Learn how to fix. Show details

    • banner_content (banner_content) – rendered via the_field

    >>>>>

    The learn how to fix link goes to: https://www.advancedcustomfields.com/blog/acf-6-2-5-security-release/

    Advanced Custom Fields version 6.2.5
    Quiz Maker version 6.5.2.5

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jasmine

    (@hyenokian)

    2 years, 4 months ago

    Dear @jtmcfie,

    Thank you for the topic.

    As far as I understand, the image you added to the “Quiz image” option can’t be displayed on the front end.

    See the screenshots below:

    View post on imgur.com
    View post on imgur.com

    If yes, then, please provide us with the following information for further investigation of your case.

    1. The link, where the given quiz is located, Make sure the quiz is open to guests.
    2. Provide us with the image URL you have inserted.
    3. Let us know whether the problem occurred after updating the ACF plugin or not.

    Looking forward to your response.

    Thank you.

    Thread Starter jtmcfie

    (@jtmcfie)

    2 years, 4 months ago

    That is correct. We have multiple quizzes on our site and the issue affects all of them.

    One quiz in question is located here: https://mcfieinsurance.com/mec-insurance/

    And the image URL is: https://mcfieinsurance.com/wp-content/uploads/2022/10/6qs-mec.jpg

    But this image is not actually linked to the quiz anymore because in trying to solve the issue of the image not displaying we removed and tried to re-add it to the quiz on the backend. The image will no longer save to the quiz on the backend. We can select the image, but upon clicking save it disappears.

    Here is an example of a quiz where the image is still linked and not appearing on the front end. https://mcfieinsurance.com/guaranteed-vs-variable-life-insurance/

    We have not edited this image since the issue started. https://mcfieinsurance.com/wp-content/uploads/2022/10/5qs-wl-thumbnail-sml.jpg

    It is likely the Advanced Custom Field plugin was updated when the issue started, but we did not specifically notice when the issue started.

    Plugin Support Jasmine

    (@hyenokian)

    2 years, 3 months ago

    Dear @jtmcfie,

    Thank you for your reply and the clarification.

    I have passed your request to our Development Team and they are currently checking out your case.
    We will get back to you as soon as possible.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    2 years, 3 months ago

    Dear @jtmcfie,

    Thank you for your patience.

    Our Development Team has been investigating this case during this period.
    However, we need more information for further investigation of the case.

    So, please contact us via this form for further discussion. Our customer care specialists are ready to check the problem and fix it accordingly as soon as possible.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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