• Hello dear Masteriyo support

    Despite the updates and fixes for Quiz timer in RTL, it is still showing wrong time. When the website language is Arabic, and we set time for a quiz, the students start the quiz and see the amount of time is a lot, and when i set 5 minutes for example, and the students click on start quiz, it immediately shows time ended.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @derlehre,

    Thank you for writing in,

    We attempted to replicate the issue in our testing environment, but the quiz timer on the RTL site is working correctly on our end. Please refer to the following screen recording for confirmation: https://villain.neetorecord.com/watch/f34810b4e3c7cf73b36e

    If you are still experiencing the issue, it may be related to the LiteSpeed server cache on your site, which could be interfering with the timer feature. Could you please clear all cache from your site and test the quiz timer again in an incognito browser window?

    Please let us know the results and we will be happy to assist further!

    Best regards!

    Thread Starter derlehre

    (@derlehre)

    Hello dear @shresthauzwal my server is Apache without any Caching. On mobile browser the timer works well. But on desktop the problem is still there. For example when i choose 5 minutes for quiz timer, it shows correctly on mobile browser but on Desktop it shows 1 day and 16 hours ….

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @derlehre,

    We have attempted to replicate the issue on our testing environment as well as on several live sites, but we were unable to reproduce it. It appears the issue is specific to your site.
    Could you please share a link to a test free course, or record the issue using http://jam.dev/ and send us the link? This will help us better understand the problem and debug it more effectively.
    We look forward to hearing from you!

    Best regards!

Viewing 3 replies - 1 through 3 (of 3 total)

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