Quizzes cannot be completed

  • irakly

    (@irakly)


    1 year, 8 months ago

    After correctly answering all questions, the next step results in the page showing an infinitely rotating progress wheel.

    The site is bilingual, you can translate the page by selecting an American flag if a Russian page opens by default.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bob

    (@prasunsen)

    1 year, 8 months ago

    The page requires login so I can’t see it, but the most likely issue is this fatal JS error by some comments plugin:

    verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1 Uncaught (in promise) ForbiddenError: Not Authorized
    at k (verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1:78644)
    k @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    Promise.then
    (anonymous) @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    V @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    E @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    setTimeout
    n @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    requestAnimationFrame
    P @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    c.diffed @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    (anonymous) @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    o.fF.diffed @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    $ @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    T @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    $ @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    T @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    $ @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    J @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    (anonymous) @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    (anonymous) @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1
    (anonymous) @ verbum-comments.js?m=1724859075i&minify=false&ver=53d71c29949dcfc1bfe9:1Understand this error
    Thread Starter irakly

    (@irakly)

    1 year, 8 months ago

    There are no custom comments plugins installed on the site. Is it ok if I can grant you access?

    Also, when Ajax is disabled, instead of the spinning wheel I get a critical error.

    • This reply was modified 1 year, 8 months ago by irakly.
    Plugin Author Bob

    (@prasunsen)

    1 year, 8 months ago

    This 

    verbum-comments.js

    is causign the fatal error – I don’t know which plugin it is coming from. Unfortunately we have no resources to assist in debugging individual installations. You can try following this guide:
    https://blog.calendarscripts.info/watupro-front-end-troubleshooting-guide/

    While it’s for the Pro version, the same logic can be applied for the free plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

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