Quota Exceeded problem

  • Resolved Drachsi

    (@drachsi)


    8 years, 11 months ago

    I started in May and the first 100 went well, then I had the Quota Exceeded message. Waited until today for the next hundred which did not work. Still stuck at 101 images, now I have to wait until July 24th to try again.

    I have only 66 images processed and all the other images have ” Image waiting to be processed. Quota Exceeded.” but nothing happens.

    How can I reset the Plugin I have the latest version?

    Regards
    Drachsi

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  • Plugin Author ShortPixel

    (@shortpixel)

    8 years, 11 months ago

    Hi Drachsi,
    sorry to hear about this problem! 🙁

    Could you please contact us directly here
    https://shortpixel.com/contact
    with the email address used by you and/or the API Key?

    We’d like to investigate this more and figure out what is wrong.

    Thank you,
    Alex

Viewing 1 replies (of 1 total)

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