@lini108
That means your website disk space has exceeded, to upload backup files to Dropbox, the backup file must exist on your website first, then after that, it got uploaded to Dropbox ^^
Please remove unused files to free up disk space then run the job again and you should good to go.
I hope that help ^^
Hi, thank you very much for your reply. I have removed a 1MB file from our WordPress media library and run the BackWPup job again, and unfortunately it has returned the same error.
What else can we do?
I am also pasting the error message we receive, in case it helps you figure out:
[INFO] BackWPup 3.8.0; A project of Inpsyde GmbH
[INFO] WordPress 5.7.1 on https://activismincubator.eu/
[INFO] Log Level: Normal (translated)
[INFO] BackWPup job: Daily backup
[INFO] Logfile is: backwpup_log_2794a0_2021-04-20_15-56-48.html
[INFO] Backup file is: 2021-04-20_15-56-48_ZKY22QHJ01.zip
[20-Apr-2021 15:56:48] 1. Try to backup database …
[20-Apr-2021 15:56:48] Connected to database serwer24142_wp1 on localhost
[20-Apr-2021 15:56:49] Added database dump "serwer24142_wp1.sql.gz" with 2.05 MB to backup file list
[20-Apr-2021 15:56:49] Database backup done!
[20-Apr-2021 15:56:49] 1. Trying to make a list of folders to back up …
[20-Apr-2021 15:56:52] Added "wp-config.php" to backup file list
[20-Apr-2021 15:56:52] 2489 folders to backup.
[20-Apr-2021 15:56:53] 1. Trying to create a WordPress export to XML file …
[20-Apr-2021 15:56:54] Check WP Export file …
[20-Apr-2021 15:56:54] WP Export file is a valid WXR file.
[20-Apr-2021 15:56:54] Compressing file …
[20-Apr-2021 15:56:55] Compressing done.
[20-Apr-2021 15:56:55] Added XML export "European-Activism-Incubator.wordpress.Y-m-d.xml.gz" with 750.68 KB to backup file list.
[20-Apr-2021 15:56:55] 1. Trying to generate a file with installed plugin names …
[20-Apr-2021 15:56:55] Added plugin list file "European-Activism-Incubator.pluginlist.2021-04-20.txt.gz" with 1.12 KB to backup file list.
[20-Apr-2021 15:56:55] 1. Trying to generate a manifest file …
[20-Apr-2021 15:56:55] Added manifest.json file with 4.09 KB to backup file list.
[20-Apr-2021 15:56:55] 1. Trying to create backup archive …
[20-Apr-2021 15:56:55] Compressing files as ZipArchive. Please be patient, this may take a moment.
[20-Apr-2021 15:58:11] WARNING: ZipArchive::close(): Write error: Disk quota exceeded
[20-Apr-2021 15:58:11] ERROR: ZIP archive cannot be closed correctly
[20-Apr-2021 15:58:13] WARNING: ZipArchive::close(): Write error: Disk quota exceeded
[20-Apr-2021 15:58:13] ERROR: ZIP archive cannot be closed correctly
[20-Apr-2021 15:58:16] WARNING: ZipArchive::close(): Write error: Disk quota exceeded
[20-Apr-2021 15:58:16] ERROR: ZIP archive cannot be closed correctly
[20-Apr-2021 15:58:18] Backup archive created.
[20-Apr-2021 15:58:18] Archive size is 458.87 MB.
[20-Apr-2021 15:58:18] 18897 Files with 727.00 MB in Archive.
[20-Apr-2021 15:58:20] 1. Try to send backup file to Dropbox …
[20-Apr-2021 15:58:20] Authenticated with user's Dropbox: European Activism Incubator
[20-Apr-2021 15:58:20] Uploading to Dropbox …
[20-Apr-2021 15:58:20] Beginning new file upload session
[20-Apr-2021 16:01:47] Finishing upload session with a total of 459 MB uploaded
[20-Apr-2021 16:01:49] Backup transferred to /European-Activism-Incubator/2021-04-20_15-56-48_ZKY22QHJ01.zip
[20-Apr-2021 16:01:50] One old log deleted
[20-Apr-2021 16:01:50] ERROR: Job has ended with errors in 302 seconds. You must resolve the errors for correct execution.
@lini108
just remove 1MB of your web site isn’t enough, for example, if you want to create a 500MB backup file size and upload it to Dropbox, your webserver need about 1Gb of free disk space ^^
But we have very few images on our website, and we haven’t been adding much between the time Back WPup was working seamlessly and now that we are receiving an error.
I’ve looked at data at the host provider and we have 2071 MB available, of which we are using 1177 MB. We’ve not had any large changes prior to the Back WPup error. It is a completely strange error and I do not know how to act on it.
So are you sure this is where the issue lies?
