Radar rules

  • Resolved qwik3r

    (@qwik3r)


    2 years, 1 month ago

    Hello,

    I had an order today placed “in review” due to an elevated risk score in Stripe, however the order went through and the customer was able to get the download. Is it possible to adjust any settings or maybe a feature request so that if a Stripe score comes back at a certain threshold it puts the order on hold instead of completing it?

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Clayton R

    (@mrclayton)

    2 years, 1 month ago

    Hi @qwik3r

    On the Advanced Settings page of the plugin, you can enable the Review Created option. That will set the order’s status to on-hold until the payment is cleared by Stripe.

    Kind Regards

    Thread Starter qwik3r

    (@qwik3r)

    2 years, 1 month ago

    Awesome, thank you1

Viewing 2 replies - 1 through 2 (of 2 total)

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