Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Bob

    (@prasunsen)

    I don’t understand what you mean. The plugin stores all answers regardless the question type.

    Thread Starter marwall999

    (@marwall999)

    well mine doesn’t. Its at http://www.gogreenalliance.co.uk/for-home/free-boilers at bottom for APPLY.

    Plugin Author Bob

    (@prasunsen)

    From my end it looks OK, I’m afraid I have no way to know what could be wrong on the back-end. There are no visible errors.

    Thread Starter marwall999

    (@marwall999)

    here is what I get:
    https://www.gogreenalliance.co.uk/wp-content/uploads/2017/02/chained-quiz.png. You can see the questions which had radio buttons has not filled field with the answer

    Plugin Author Bob

    (@prasunsen)

    Possible causes:

    1. Your site source code is “optimized” all on one line. I don’t see jquery.js anywhere too. Switch off whatever source oprimizer you are using, the do not work and the bytes they save are not worth it.

    2. There is one Javascript error from another script which might be causing it:

    “A promise chain failed to handle a rejection. Did you forget to ‘.catch’, or did you forget to ‘return’?
    See https://developer.mozilla.org/Mozilla/JavaScript_code_modules/Promise.jsm/Promise

    Date: Mon Feb 27 2017 12:05:06 GMT+0200 (EET)
    Full Message: Error: page-thumbnail:error
    Full Stack: observe@resource://gre/modules/BackgroundPageThumbs.jsm:116:22
    BackgroundPageThumbs._onCaptureOrTimeout@resource://gre/modules/BackgroundPageThumbs.jsm:305:7
    Capture.prototype._done/done@resource://gre/modules/BackgroundPageThumbs.jsm:451:7
    Capture.prototype._done@resource://gre/modules/BackgroundPageThumbs.jsm:471:7
    Capture.prototype.notify@resource://gre/modules/BackgroundPageThumbs.jsm:428:5

    Thread Starter marwall999

    (@marwall999)

    ok I have turn off optimiser and still no difference. I do not know much about promise. Can u take another look at code please

    Plugin Author Bob

    (@prasunsen)

    There is still some Facebook pixel error but I have no idea whether it might be causing the problem:

    Facebook Pixel Error: Duplicate Pixel ID: 1064040310356536

    When I look at the Ajax request it looks fine. You may need to check the server error log and/or disable plugins to figure it out. I can’t understand what’s wrong from here.

    Thread Starter marwall999

    (@marwall999)

    I’ve checked facebook pixel and it doesn’t show any errors. Going to disable all plugs excluding yours and see

    Thread Starter marwall999

    (@marwall999)

    ok I have disabled all plugins except quiz and still nothing being recorded

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Radio button response not saved’ is closed to new replies.