Random Answers

  • Resolved davidlima61

    (@davidlima61)


    1 year, 11 months ago

    Hello

    I create a Quiz and the random answers doesn’t work. I read that can be a cache problem but I dont know how to proceed. Can you give me some directions?

    Best regards,

    David Lima

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    1 year, 11 months ago

    Dear @davidlima61,

    Thank you for the topic.

    We checked the functionality and noticed that it works normally on our end.
    The problem may be connected to the cache. Please let us know whether you are using a Cache plugin or not.

    If yes, then, you can exclude the link, where the given quiz is located from the Cache plugin settings.

    Also, please provide us with screenshots of the options of the Settings Tab of the given quiz so that we can check the settings configuration.

    Looking forward to your reply.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    1 year, 11 months ago

    Dear @davidlima61,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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