Random Failed emails

  • Resolved alexiled

    (@alexiled)


    3 years, 2 months ago

    Last few days I get randomly failing emails on my website but when trying to resend they sometimes do resend and sometimes fail again. This is with using Office365 as mail connection.

    What is causing this?

    When Looking at the technical info for failed emails in the log I see 2 different errors (on different mails)

    “code”: 423,
    “message”: “cURL error 56: OpenSSL SSL_read: Connection reset by peer, errno 104”,
    “errors”: [
    “cURL error 56: OpenSSL SSL_read: Connection reset by peer, errno 104”

    OR

    “code”: 423,
    “message”: “cURL error 35: error:1408F119:SSL routines:ssl3_get_record:decryption failed or bad record mac”,
    “errors”: [
    “cURL error 35: error:1408F119:SSL routines:ssl3_get_record:decryption failed or bad record mac”

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    3 years, 2 months ago

    Hello @alexiled,

    Would you please check if your website have SSL configured? In addition, kindly check if your host name has SSL(if you configured it via other SMTP option).

    Let me know the update.

    Thank you

    Thread Starter alexiled

    (@alexiled)

    3 years, 2 months ago

    Dear @amimulihsanmahdi ,

    Yes, we have a valid Let’s encrypt SSL certificate. This issue was only noticeable in the last while.

    Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    3 years, 2 months ago

    Hello @alexiled,

    There could be some other issues, we need to investigate further. Would you please share the details here so that our team can take a further look?

    Let me know the update.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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