Hello,
This sounds like a conflict issue. you can create a staging site using a plugin called WP Staging (https://ww.wp.xz.cn/plugins/wp-staging/) and check what’s causing the issue.
You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Hi,
thanks for your quick reply. I was wondering if its possible to check what caused the last change of stock quantity for a specific product? Because I know some specific products whos quantity became chnaged randomly. If its possible to see in the code which plugin or api triggered the change that would be most likely the root cause for all random changes?
Unfortunately I dont have such code skills to identify the problem. Is it possible some checks the code for the last trigger if we provide access to our backend?
Hi,
I was wondering if its possible to check what caused the last change of stock quantity for a specific product?
I’m not aware of a way to detect that for a specific product. You may want to reach out to a web developer and ask if that’s possible: https://woocommerce.com/customizations/
hi,
sorry if I have to say this, but I have the impression that you are trying very hard to close the ticket, but can’t help me in any form. First suggestion was a paid plugin which would not help me personally in any form and the second suggestion is to hire a developer.
By paying Woocommerce every year, do I not also have a right to support? The problem I describe is not necessarily caused by another plugin. If it is, I would understand your approach and contact the appropriate plugin developer. In the first place, however, the stocks are maintained by Woocommerce and I would like to know why this is so?
Thank you!
Hi @koiandreas
I understand your frustration. By running a conflict test, you can find out if an issue is coming from a theme/plugin conflict.
However, since your issue occurs randomly, you may need to have someone look at your website closely – which we cannot offer on this forum as per the forum guidelines: https://ww.wp.xz.cn/support/guidelines/#the-bad-stuff
By paying Woocommerce every year, do I not also have a right to support?
If you are using one of our paid extensions, you have access to our support team at WooCommerce.com. Please contact us at WooCommerce.com > My Account > Support, and we’ll be happy to help there.
Hi @koiandreas
We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions about core WooCommerce, please feel free to open a new topic.
