• Resolved jh20001

    (@jh20001)


    This is an odd one and I can’t say for sure how to reproduce sadly as it seems to be random. I’ll try to walk it through though.

    – I enabled the user notes and set it to 4 notes displayable.
    – I added a user note (format: text). Double clicked to edit it and changed it and saved.
    – I clicked to add a second user note (format: HTML). Added what I needed and saved
    – Both notes vanished. Couldn’t find them anywhere.
    – I added the first one again and it added just fine.
    – I added the second one again and it added just fine (both were there).
    – I think I edited the second one with a double click (or the first) and saved it, and they both vanished.
    – I then one by one added three notes (all formats: HTML) and all three are displaying fine.
    – I edited each, one at a time, as a test to see if it will happen again and nothing vanished this time.

    That threw me off and also makes me nervous to touch anything else in the notes. I don’t want to lose information I don’t have backed up somehow.

    • This topic was modified 6 years, 9 months ago by jh20001.
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  • Plugin Author Jeff Starr

    (@specialk)

    Thanks for reporting this, @jh20001. I am unable to replicate the issue on default WordPress (normally Notes work fine), but will keep my eyes open for any weirdness and try to resolve any issue(s). In the meantime, if you want to troubleshoot your plugins and theme, that may provide further information about what is happening, etc. Please let me know if you discover any related infos, it really is appreciated.

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