Rank Math problem with Elementor editor

  • Resolved Hossein Khadem Abolfazl

    (@hoseinkh)


    2 years ago

    Hi rank math team,

    The element editor doesn’t save properly when rank meth is active. Actually, the problem is that if we click on the publish button, the page is saved, but the publish button still remains pink.

    https://prnt.sc/2uXpYQDdDhYH

    This problem existed once before and was solved by you with an update. This bug has reappeared in one or two previous versions.

Viewing 3 replies - 1 through 3 (of 3 total)
  • d_bowyer

    (@d_bowyer)

    2 years ago

    Hi Folks,

    Just to let you know that we are also experiencing this problem with over 80 websites running both Elementor and Rank Math. Hope you can get it resolved soon.

    Thanks, Dave

    Katie

    (@katiethecreative)

    2 years ago

    This problem was caused by the last update. You can go into the Rank Math settings and roll back to the previous version.

    I was told by someone who has the pro version and contacted their support (directly after the update came out around 2 weeks ago) that they were aware of the problem and working on it.

    But nothing has happened so far. It’s so frustrating…

    Plugin Support Rank Math Support

    (@rankmathsupport)

    2 years ago

    Hello @hoseinkh,

    We released a quick Beta update you can try to see if that helps.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    Screenshot for reference: https://i.rankmath.com/i/KVQuSM

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients

    Screenshot for reference: https://i.rankmath.com/i/6NWTO8

    Please clear the caches, server, and WordPress after updating.

    You can disable the Beta updates once you update to the latest version and if the issue is fixed.

    We are here to assist. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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