• Resolved Сергій

    (@hoseua)


    Hi there. Rank Math > Status & Tools > Just a blank page, no errors, but no settings either. Version control and System Status are both working.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jaideep Asrani

    (@jaideeprm)

    Hello,
     
    Thank you for contacting Rank Math support.
     
    Please navigate to WP Dashboard > Rank Math SEO > Status & Tools > System Status > Copy System Info to Clipboard and share it with us so we can check this further.
     
    Looking forward to helping you.

    Thread Starter Сергій

    (@hoseua)

    @jaideeprm Hi. Thank you.

    ` rank-math

    version: 1.0.266.1
    database_version: 1
    plugin_plan: Business
    active_modules: seo-analysis, sitemap, rich-snippet, woocommerce, local-seo, link-counter, instant-indexing, redirections, llms-txt
    refresh_token: Токен існує
    permissions: Search Console: Надали
    rank_math_404_logs: 9 КБ
    rank_math_redirections: 41 КБ
    rank_math_redirections_cache: 31 КБ
    rank_math_internal_links: 218 КБ
    rank_math_internal_meta: 111 КБ
    rank_math_analytics_gsc: 4 КБ
    rank_math_analytics_objects: 268 КБ
    rank_math_analytics_inspections: 3 МБ wp-core

    version: 6.9.4
    site_language: uk
    user_language: uk
    timezone: Europe/Kyiv
    permalink: /%year%/%monthnum%/%day%/%postname%/
    https_status: true
    multisite: false
    user_registration: 1
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 40
    dotorg_communication: true wp-dropins (2)

    advanced-cache.php: true
    maintenance.php: true wp-active-theme

    name: Top Store Multi Vendor Child (top-store-multi-vendor-child)
    version: 1.0.0
    author: ThemeHunk
    author_website: https://www.themehunk.com
    parent_theme: Top Store Pro (top-store-pro)
    theme_features: core-block-patterns, widgets-block-editor, block-templates, post-thumbnails, automatic-feed-links, title-tag, html5, woocommerce, wp-block-styles, align-wide, editor-styles, editor-style, responsive-embeds, custom-spacing, customize-selective-refresh-widgets, custom-logo, custom-header, custom-background, plugins, menus, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets
    theme_path: /home2/agroshel/public_html/wp-content/themes/top-store-multi-vendor-child
    auto_update: Disabled wp-parent-theme

    name: Top Store Pro (top-store-pro)
    version: 1.8.3
    author: ThemeHunk
    author_website: https://www.themehunk.com
    theme_path: /home2/agroshel/public_html/wp-content/themes/top-store-pro
    auto_update: Disabled wp-plugins-active (9)

    Advance Product Search: version: 1.3.2, author: ThemeHunk, Auto-updates disabled
    Cyr-To-Lat: version: 6.6.0, author: Sergey Biryukov, Mikhail Kobzarev, Igor Gergel, Auto-updates disabled
    Jetpack: version: 15.6, author: Automattic, Auto-updates disabled
    Jetpack Boost: version: 4.5.8, author: Automattic - Jetpack Site Speed team, Auto-updates disabled
    Jetpack Protect: version: 4.4.1, author: Automattic - Jetpack Security team, Auto-updates disabled
    Morkva UA Shipping: version: 1.8.5, author: MORKVA, Auto-updates disabled
    Rank Math SEO: version: 1.0.266.1, author: Rank Math SEO, Auto-updates disabled
    Two Factor: version: 0.15.0, author: ww.wp.xz.cn Contributors, Auto-updates disabled
    WooCommerce: version: 10.6.1, author: Automattic, Auto-updates disabled wp-server

    server_architecture: Linux 4.18.0-553.79.1.lve.el8.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 8.3.30 64bit
    php_sapi: litespeed
    max_input_variables: 5000
    time_limit: 3000
    memory_limit: 1024M
    max_input_time: 180
    upload_max_filesize: 1G
    php_post_max_size: 1024M
    curl_version: 8.14.1 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    static_robotstxt_file: true
    current: 2026-03-19T22:37:27+00:00
    utc-time: Thursday, 19-Mar-26 22:37:27 UTC
    server-time: 2026-03-20T00:37:26+02:00 wp-database

    extension: mysqli
    server_version: 10.11.16-MariaDB-cll-lve
    client_version: mysqlnd 8.3.30
    max_allowed_packet: 268435456
    max_connections: 300 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home2/agroshel/public_html/wp-content
    WP_PLUGIN_DIR: /home2/agroshel/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 512M
    WP_MAX_MEMORY_LIMIT: 1024M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: does not exist
    mu-plugins: writable
    Plugin Support Jaideep Asrani

    (@jaideeprm)

    Hello @hoseua,

    Please check the browser’s console when visiting the Database Tools section and share a screenshot of the errors logged there, so we can check and assist you further.

    You can use a tool like https://imgur.com/ to share screenshots.

    Looking forward to helping you.

    Thread Starter Сергій

    (@hoseua)

    Thanks, but everything is working now.

    Plugin Support Jeremy

    (@jeremrm)

    Hello @hoseua,

    Glad to know your issue has been sorted out.

    Don’t hesitate to get in touch with us if you have any other questions.

Viewing 5 replies - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.