• Resolved websitetasarim

    (@websitetasarim)


    Hello.

    I use WordPress latest version. Everything is up to date on my site. There are 0 updates. I use the Porto theme.

    After the last updates, the page started to update without refreshing.

    This is how a notification comes when we click the update button.
    https://prnt.sc/X_ChjWao-Dzk

    I make the changes from the rank math setting section in the page https://prnt.sc/X_ChjWao-Dzk the page gives notification in this way. But after this process, when I refresh the page, I saw that the changes I made were not there.

    Updates on the page are saved, but changes in rank math are not saved.

    Can you help with this issue?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter websitetasarim

    (@websitetasarim)

    I don’t know if it’s WordPress or the theme that brought such a feature.

    It saves design changes but does not save the changes made on rank math.

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @websitetasarim,

    Thank you for contacting the support, and sorry for the inconvenience caused.

    Please check if you are using a Firewall, as it may prevent saving the changes made in the meta box of our plugin.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    Let us know how that goes. Looking forward to helping you.

    Thread Starter websitetasarim

    (@websitetasarim)

    hello thank you for your response.

    I tried what was written in the link you sent, but I saw that there was no blocking.

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/updateSchemas
    /wp-json/rankmath/v1/updateRedirection
    /wp-json/rankmath/v1/getFeaturedImageId
    /wp-json/rankmath/v1/getHead

    I can access them when I add them to the end of the link.

    “{“code”:”rest_no_route”,”message”:”\u0130stek y\u00f6ntemi ve ba\u011flant\u0131yla e\u015fle\u015fen g\u00fczergah bulunumad\u0131″,”data”:{“status”:404}}”

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @websitetasarim,

    While saving the data on the posts, please make sure that you keep the browser console open and share the results of the /wp-json/rankmath/v1/updateMeta from the network tab so we can advise further.

    Looking forward to helping you.

    Thread Starter websitetasarim

    (@websitetasarim)

    I talked to the Porto theme producer. They said that they did the update event with Ajax. They reported that this feature cannot be turned off. They said you need to pay a special development fee to turn it off.

    Now, because of this theme, I cannot record any changes made on the rank math on the pages. Because the theme records with ajax.

    Obviously, I could not do what you have transmitted. Something like that where you said you could not find it.

    Thread Starter websitetasarim

    (@websitetasarim)

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @websitetasarim,

    While saving the data on the posts please make sure that you keep the browser console open and share the results of the /wp-json/rankmath/v1/updateMeta from the network tab so we can advise further.

    Looking forward to helping you.

    Thread Starter websitetasarim

    (@websitetasarim)

    https://prnt.sc/IocfsW9O-09N

    After pressing the save button, there is no change in the console. Continuous as in the picture.

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @websitetasarim,

    We are sorry for missing your reply.

    Can you please tell us if you are still facing the issue(s)?

    Looking forward to helping you. Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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