Rating function disappeared

madabasyouni
(@madabasyouni)

6 years ago
Hi,

After updating to the latest version of wpDiscuz, the post rating function disappeared.

When posting a comment you can sill see “article rating” but without stars icons so you can’t choose a rating, yet once the comment is posted, a 5 star rating will appear with the comment.

and the overall rating is still visible and it keeps changing with each comment!

Also I can’t find a way to delete comments?
- This topic was modified 6 years ago by madabasyouni.
- This topic was modified 6 years ago by madabasyouni.

Viewing 9 replies - 1 through 9 (of 9 total)

Thread Starter madabasyouni
(@madabasyouni)

6 years ago

Deleting comments is sorted.. still need help with the rating

thanks

Plugin Support gVectors Support
(@gvectorssupportmember)

6 years ago

Hi @madabasyouni,

Sorry for the late response.

After updating to the latest version of wpDiscuz, the post rating function disappeared.

Post Rating Based on Comment Rating Field. You should create a “Rating” custom field in comment form allowing people to rate while they leave a comment.
Please follow the following doc to see how to create a rating custom field: https://wpdiscuz.com/docs/wpdiscuz-7/customization/custom-field-rating/

More info about “Article and Comment Rating” can be found here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/article-and-comment-rating/
Thread Starter madabasyouni
(@madabasyouni)

6 years ago
Thank you @gvectorssupportmember

I have createed a Rating custom field in comment form, but the stars doesn’t show up in the comment form in the post.

Here is a couple of pictures for further clarification

https://fridaymask.com/wp-content/uploads/2020/05/Screen-Shot-2020-05-30-at-15.53.13.png

https://fridaymask.com/wp-content/uploads/2020/05/Screen-Shot-2020-05-30-at-15.52.52-1-2500×687.png
- This reply was modified 6 years ago by madabasyouni.
- This reply was modified 6 years ago by madabasyouni.
- This reply was modified 6 years ago by madabasyouni.
- This reply was modified 6 years ago by madabasyouni.
Thread Starter madabasyouni
(@madabasyouni)

6 years ago

https://fridaymask.com/wp-content/uploads/2020/05/Screen-Shot-2020-05-30-at-15.52.52-2-2500×687.png

Thread Starter madabasyouni
(@madabasyouni)

5 years, 12 months ago

Can I get any kind of support here or shall I switch to another plugin?

Plugin Support gVectors Support
(@gvectorssupportmember)

5 years, 12 months ago

Hi @madabasyouni,

Please leave the example URL to allow us to check and understand the issue.

Thread Starter madabasyouni
(@madabasyouni)

5 years, 12 months ago

here is a link .. but you need to sign in first as the comment form doesn’t appear for guests!!

Username: wpdiscuztest
Password: wpdiscuztest

https://fridaymask.com/2020/06/02/3-minute-miracle-deep-conditioner/

In the comment form you would find “Rate product” but the stars are not showing up!

Plugin Support gVectors Support
(@gvectorssupportmember)

5 years, 12 months ago

Hi @madabasyouni,

It seems there is a plugin conflict. Could you please deactivate the plugins one by one and check after each deactivation, to find the problem maker one.

Thread Starter madabasyouni
(@madabasyouni)

5 years, 12 months ago

@gvectorssupportmember
Thank you…

I tried that but it didn’t work 🙁

Viewing 9 replies - 1 through 9 (of 9 total)

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