Really Simple SSL Causing Problems with Installing/Upgrading Plugins

  • Resolved techwhiz92

    (@techwhiz92)


    2 years, 10 months ago

    Hello,

    I’ve been encountering issues with my WordPress website lately. Specifically, I am experiencing unusually long installation and upgrade times for plugins, and sometimes, these operations fail entirely due to a “connection timeout”.

    Upon enabling the WP_DEBUG_LOG flag, I discovered the following error messages in the log:

    [19-Jul-2023 16:42:41 UTC] PHP Warning: file_get_contents(https://downloads.really-simple-security.com/rsssl/vulnerabilities/V1/plugin/updraftplus.json): Failed to open stream: Connection timed out in XXX/plugins/really-simple-ssl/security/wordpress/vulnerabilities.php on line 784

    [19-Jul-2023 16:49:50 UTC] Could not download file from https://downloads.really-simple-security.com/rsssl/vulnerabilities/V1/plugin/disable-dashboard-for-woocommerce.json

    It appears that my website is having trouble accessing data from https://downloads.really-simple-security.com/. When I tried to directly access https://downloads.really-simple-security.com/rsssl/vulnerabilities/V1/plugin/disable-dashboard-for-woocommerce.json from my web browser, I received an “access denied” message.

    I wanted to check whether this issue is unique to me or if other users are experiencing similar difficulties. Is there a known issue with accessing these files? Could this be a regional issue specific to my country’s IP address?

    Thank you,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    2 years, 10 months ago

    Hi @techwhiz92,

    Thanks for reporting the issue. It appears this particular file for this plugin does not exist on the server. Because of that, there is a timeout on the request. We’ll investigate why the file is missing and get back to you on that.

    In the meantime, you can temporarily disable the vulnerability detection in settings/vulnerabilities to prevent this from slowing down plugin updates or installations.

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    2 years, 10 months ago

    I have created a fix to catch a not existing file, you can find the plugin with the fix here (the zip can be downloaded from the green button, then install instead of your current version).

    https://github.com/Really-Simple-Plugins/really-simple-ssl/tree/catch-not-existing-file-json

    After testing it will get merged.

    We will also investigate while the file isn’t there, but a missing file should not cause a problem on the website course.

    Thread Starter techwhiz92

    (@techwhiz92)

    2 years, 10 months ago

    Thank you, Rogier! Really appreciate your swift responses to the community.

    Marking this as resolved.

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    2 years, 10 months ago

    The files are now generated again, the patch to catch not existing files will be included in the next release.

Viewing 4 replies - 1 through 4 (of 4 total)

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