• Resolved hcj21212

    (@hcj21212)


    i have a contact form with 4 groups.
    but the recaptcha is shown only in one group.
    how to add recaptcha to all groups.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    A form should just have one recaptcha, preferably before the submit button..
    Why would you add 4 of them?

    Thread Starter hcj21212

    (@hcj21212)

    i have four groups.
    1. billing support
    contact form for billing
    2. technical support
    contact form for technical
    3. account supprt
    contact form for account help

    so these group are in a one contact form.
    customer choose the desired department and fill the form.

    since i started , I’ve been receiving spam messages , my inboxes are flooded lol.so want to put the captcha on all these groups/ departments.

    also when i receive the spam messages. really shocked to see that all the departments / group email are shown. for example the messages are like <billing> bla bla bla increase revenue> general <bla bla bla increase revene >
    the same message .

    note: i have checked and yes i only receive particular messages of particular group, but that not the case in spam messages.
    it cant be true that the spammer is sending messaging to me in every department is it?

    so i want to innstall the recaptcha to all group. u know tight security 🙁
    sorry for long message.

    Plugin Author Jules Colle

    (@jules-colle)

    I think there is a misunderstanding. You cannot submit groups. If you submit something, you submit the entire form (all 4 groups at once). So there is absolutely no point in adding 4 captcha’s.

    I would advice you to also follow the tutorial, an especially the part about customizing your email message, cause it looks like you aren’t doing it right.
    https://conditional-fields-cf7.bdwm.be/docs/faq/can-i-use-conditional-logic-in-the-email-message/

    Good luck!

    Thread Starter hcj21212

    (@hcj21212)

    i think you misread or didn’t understand . here

    1. this is the email i sent it to myself
    i choosed technical support department. and next time i choosed legal privacy.

    this is email i filled on the site and sent it

    View post on imgur.com


    2. this is the email , another email, from another person, (a bot i think)
    it shown the same message in every department. see the pic

    the full email i received. this is the single page.

    now compare both the links. i choosed the department and the email shown the particular department.
    but the 2nd case why how could he send the email and same messaged in every department. if it was a real personal i would’ve received 4 email, he had to full the contact form 4 times choosing different department again and again. but its not .

    1. form code https://pastebin.com/a8gMua4A
    2. message body code https://pastebin.com/zyL9M9Qf
    3. message screenshot https://imgur.com/a/dDrqnYN
    4. condtional fields https://imgur.com/a/xo3gYWd

    thanks 🙁

    Plugin Author Jules Colle

    (@jules-colle)

    Hey try this first:

    REMOVE this code from ALL of your groups

    [recaptcha]
    [submit "Submit"]

    At the end of your form add this:

    [group submit-group]
      [recaptcha]
      [submit "Submit"]
    [/submit-group]

    Then add this condition:

    show [submit-group] if dropdown not equals "Please Select a Topic"
    

    This way at least your form will be valid. If you still have problems after this let me know, and we can work from there.

    Thread Starter hcj21212

    (@hcj21212)

    thanks a lot
    so now i wont receive that spam messages ?

Viewing 6 replies - 1 through 6 (of 6 total)

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