Hi,
Seems to be showing and working ok for me, see screenshot https://prnt.sc/oWQrlMuAVEGP
Is it a specific page you are having the issue on?
Hi Alexandru Tapuleasa,
Thank you for your quick response and for providing the screenshot. I appreciate your assistance. I’ve realized that the reCAPTCHA is indeed working on other pages of my website.
However, it seems that the issue is specific to the checkout page, which is where I was primarily concerned. I would be grateful for any guidance or solutions you could provide to ensure reCAPTCHA functions seamlessly on the checkout page.
Thanks again for your support.
Hi,
I see the captcha is missing but can you place the order or does that return a captcha failed error?
If you can place the order then maybe captcha just isn’t enabled for the checkout page. In the Captcha Tab -> Where To Show subtab make sure WooCommerce Checkout Form is enabled.
If you get a captcha failed error and the option WooCommerce Checkout Form is enabled then the theme or something might be overwriting the hook we use ( woocommerce_review_order_before_submit ). Since it’s a premium theme we can’t offer support for that though.
Hi Alexandru Tapuleasa,
Thank you for your thorough response. I can confirm that reCAPTCHA is enabled, and I can place orders without encountering any issues. However, the challenge persists as the reCAPTCHA isn’t appearing on the checkout page.
Sorry but I don’t have any ideas and since I can’t test with your theme because it’s premium there’s nothing I can do 🙁
