ReCaptcha Issues

  • chumidor

    (@chumidor)


    1 month, 3 weeks ago

    I don’t understand what is going on. My Google v2 keys are fine. I get this popup on my homepage for our newsletter and when I click the recap box it spins for a few seconds and then refreshes with an unchecked box but still lets me click the submit button. I’m exhausted trying to fix it.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    1 month, 3 weeks ago

    Are you using reCAPTCHA with other things? For example I believe you’re using Contact Form 7

    I’m seeing this error in browser console: Error: Invalid site key or not loaded in api.js: 6LcPQ88ZAAAAADOXM2eHe4hrhy_... and it’s going through Contact Form 7’s js files

    Thread Starter chumidor

    (@chumidor)

    1 month, 3 weeks ago

    I think I fixed that Contact Form 7. Can you see on your end if it looks ok now? Even though I have added the right Google keys to that intergration, I still am not seeing the recaptcha box on the newsletter popup but maybe I’m missing a step?

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    1 month, 3 weeks ago

    I’m seeing the checkbox show up but it looks like it’s timing out with requests.

    Screen Shot

    Can you test the form/embed on a normal page outside of a popup to see if that makes a difference?

    Thread Starter chumidor

    (@chumidor)

    1 month, 3 weeks ago

    I made just a normal page with that form and it works fine except it wants me to select a list to subscribe to. In the past, this wasn’t an issue. I had all the emails auto going to a list I selected, not the subscriber. Here’s the page:

    https://www.clubhumidor.com/join-our-email-list/

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    1 month, 3 weeks ago

    Did you create a new form embed, or re-use the first one? Curious why it’s not finding a list to attach to if you’re re-using.

    If you created a new form, it’s possible you forgot to choose a list to associate with? I’m not seeing one with the popup either which is also curious.

    That said, at least the reCAPTCHA is working.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    3 weeks, 5 days ago

    Any news or changes here?

Viewing 6 replies - 1 through 6 (of 6 total)

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