Recaptcha not working

  • Resolved mariefrank

    (@mariefrank)


    4 years, 2 months ago

    Hi!
    I’m trying to add recaptcha to my pop-up form and it is not showing up and giving an error message when I try to sign up as a subscriber.
    How can I fix this?
    Thank you!
    Marie

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter mariefrank

    (@mariefrank)

    4 years, 2 months ago

    More info, the recaptcha I’m trying to add is the checkbox.

    I tried to enter a name and email address and press subscribe.
    There is no checkbox on the pop-up.

    In red it says, ‘reCAPTCHA verification failed, please try again’

    Any ideas?

    Kris – WPMU DEV Support

    (@wpmudevsupport13)

    4 years, 2 months ago

    Hi @mariefrank

    I hope you are doing good today.

    Could you export your pop-up, upload it to google drive or dropbox, and share a link in your next reply so that we could take a closer look at this?

    Kind Regards,
    Kris

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    4 years, 2 months ago

    Hi @mariefrank,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 3 replies - 1 through 3 (of 3 total)

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