• I have forms setup with Recaptcha v3 protection enabled (this is the score based spam protection). We see forms submitted with Recaptcha scores of 0.1, and yet these are still successfully posted – how do we change the threshold level to filter these out?

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  • Plugin Support Avinash Kumar Sharma

    (@avi1020p)

    Hello @coatesg ,

    Thank you for reaching out!

    To help us investigate this properly, could you please open a support ticket with us? This will allow our team to review your setup in detail and provide a more accurate solution.

    You can contact us at [email protected].

    When submitting the ticket, please share:

    • A screenshot of your reCAPTCHA settings in the form
    • A screencast or recording showing the issue (if possible)
    • Any relevant configuration details or steps to reproduce the issue

    This information will help us better understand why submissions with low scores (like 0.1) are still being accepted.

    We look forward to assisting you further.

    Best Regards,
    Avinash

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